After Hours Emergency Line
(256) 508-8916
(256) 772-0253 Daytime
Madison Utilities | 101 Ray Sanderson Drive | Madison, Alabama 35758

pay your bill

Please do not use the pay online system if you are in termination status for non-pay.

Effective Dec. 1,2014 a processing fee will be applied to all online payment transactions.

Pay your Bill by Phone 1-800-781-4490. Convenience fees are applicable



May 24, 2016 4:30 p.m.

We currently repairing a main break on Madison Blvd, spanning from Lanier Rd west to Wall Triana. We expect water service to be restored to customers by 5:30 p.m. Updates will be posted when they become available.

May 24, 2016

Wastewater crews will begin a major rehabilitation project (CMOM) soon, more info

Jan. 4, 2016

Effective 01/04/16, Nexcheck has reduced the processing fees that customers are charged when paying with a credit card, more info

Oct. 1, 2015

New Rates in effect, more info.

Sept. 15, 2015

Proposed Rate Increase Media Release

April 8, 2015

Madison Utilities Receives ALM Silver Risk Management Award!!!

February 16, 2015-New Pool Adjustment Policy Effective

All pool Adjustments will require a request form to be submitted to the office.  You can find the request form under Customer Service/Common Forms. Please contact the office for additional information.

Our System is Growing

Water treatment expansions and other facility projects are underway.

Congratulations to Madison Utilities Wastewater Plant!!

For recognition by Alabama Water and Pollution Control Association and being given an Award of Excellence for Operations Achieved by the Plant Operators During 2014.

Credit Card Transactions

Effective Dec. 1, 2014 a processing fee will be charged for all online payment transactions.

To pay your bill by phone please call 1-800-781-4490, convenience fees are applicable.


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